
Aeolian Adventures is committed to protecting your privacy. This Privacy Policy explains how we collect, use and safeguard your information when you book a tour with us or visit our website. By using our services you consent to the practices described below.
- INFORMATION WE COLLECT
We collect personal information in the following ways.- INFORMATION YOU PROVIDE TO US
When you book a tour, contact us or sign up for our newsletter, we may collect- Name
- Contact details (email, phone number, address)
- Payment information (processed securely via third party payment providers)
- Passport details (only of required for tour arrangements, eg: ferry tickets or accommodations)
- Special requests, dietary requirements, or medical conditions (if relevant to your tour experience)
- INFORMATION COLLECTED AUTOMATICALLY
When you visit our website we may collect certain information automatically- IP address
- Browser type and device information
- Website usage data through cookies and analytic tools
- INFORMATION YOU PROVIDE TO US
- HOW WE USE YOUR INFORMATION
We use the information we collect to:- Process bookings and payments
- Communicate with you regarding your tour
- Provide personalised customer service
- Improve our website and services
- Comply with legal requirements
- HOW WE SHARE YOUR INFORMATION
We do not rent sell your personal information. However, we may share it with:- Service providers (eg: hotels, transport providers, guides)
- Payment processors to securely process payments
- Legal authorities if required by law
- DATA SECURITY
We implement security measures to protect your personal data. However, no online transmission is 100% secure, so we cannot guarantee absolute security. - YOUR RIGHTS AND CHOICES
You have the right to:- Request access to your personal data
- Correct inaccuracies in your information
- Request deletion of your data (subject to legal obligations)
- Opt out of marketing communications
- COOKIES AND TRACKING TECHNOLOGIES
We use cookies to improve your website experience. You can manage cookie preferences in your browser. - INTERNATIONAL DATA TRANSFERS
As we serve international customers, your data may be transferred outside your country. We ensure appropriate safeguards are in place for your data protection. - CONTACT US
If you have any questions about this Privacy Policy, please do not hesitate to contact us. By using our services, you acknowledge that you have read and understood this privacy policy.